Offshore operations teams built for the long term.
Since 2007, NOW (New Options Worldwide) has helped founders and COOs build stable, scalable offshore operations teams in the Philippines—without the risk and churn of short-term outsourcing.
In business since 2007
100+ team members
Global clients across AU, US, UK & Europe
WHO WE ARE
A long-term operations partner, not a staffing experiment
NOW (New Options Worldwide) was founded in 2007 to help growing companies build and run offshore back-office teams that actually last.
We don’t provide one-off virtual assistants or short-term labor. We operate as a long-term operations partner—embedding stable teams, maintaining continuity, and absorbing operational load so leadership can focus on growth.
Our clients work with us because they want reliability, institutional memory, and teams that stay.
WHO WE WORK WITH
Who NOW is built for
We work best with companies that:
- Have 30–300 employees
- Are led by founders or COOs
- Are scaling or stabilizing operations
- Value long-term stability over short-term speed
- Want to reduce operational risk, not manage more people
NOW is not a fit for:
- One-month pilots
- “Just one VA” requests
- Price-first outsourcing
- High-churn or experimental setups
Industries We Serve
Professional Services
Practice Operations Support for accounting, legal, consulting, and architecture firms.
Construction, Engineering & Architecture
Project Operations Support for documentation-heavy, compliance-driven environments.
Sales-Driven Organizations
Revenue Operations Support for real estate, solar, insurance, automotive, and home services.
HOW WE WORK
How partnerships with NOW work
Qualification
We assess long-term intent, scope clarity, and readiness.
Structured Onboarding
Clear roles, documented workflows, and defined ownership.
Team Build & Embed
Dedicated offshore teams aligned to your processes and standards.
Operate & Scale
Continuity, escalation paths, and long-term delivery—without constant rebuilding.
CASE STUDIES
Real outcomes from real teams
See how we’ve helped founders and COOs.
Creating a Stable Revenue Ops Layer Across Multiple Locations
How a multi-location home services business centralized revenue operations offshore for visibility, consistency, and scale.
Freeing Partners From Admin Without Risking Accuracy
How an accounting firm reclaimed billable hours by building a dedicated offshore practice operations team without risking accuracy.
Reducing Engineering Burnout Without Hiring More Engineers
How a civil engineering firm reduced burnout and documentation overload by embedding a long-term offshore AutoCAD and project operations team.
INSIGHTS
Since 2007 Editorial Series
What we’ve learned building offshore teams.
Why Ad-Hoc Offshore Support Created More Problems Than It Solved
For years, we patched together admin support using freelancers and short-term hires. It worked—until it didn’t. No ownership. No consistency. No…
The Hidden Revenue We Were Losing to Poor CRM Hygiene
Leads weren’t our problem. Visibility was. Our CRM was inconsistent. Follow-ups slipped. Reporting was unreliable. Revenue didn’t disappear…
Offshore Drafting Didn’t Fail Us. The Wrong Model Did.
Like many firms, we tried offshore drafting and nearly gave up on it entirely. High turnover. Missed deadlines. Constant supervision. It felt risky…
WHY NOW
Why companies choose NOW
- Operating offshore teams since 2007
- Built for long-term engagements
- Low turnover, high continuity
- Process-driven, not ad hoc
- Designed to reduce operational risk
The best brands choose us
