Offshore Team Pricing Models: Monthly vs Capacity-Based

Jan 29, 2026 | Blog, Cost & Planning

Once companies move past hourly rates, pricing models become the real decision point.

The wrong pricing model can undermine even the best offshore talent.

Monthly Pricing: Built for Continuity

Monthly pricing assigns a dedicated offshore role or team.

This works best for:

  • CRM & Sales Operations
  • Administrative Operations
  • Documentation & Process Support
  • Ongoing AutoCAD production support

These functions improve with familiarity, context, and repetition. Monthly pricing allows knowledge to compound instead of resetting.

Where Monthly Pricing Excels

  • CRM data stays clean
  • Admin workflows stabilize
  • Documentation stays current
  • Drawing standards remain consistent

Capacity-Based Pricing: Useful, but Limited

Capacity-based pricing (per hour, per deliverable) works best for:

  • Short-term projects
  • Spiky workloads
  • Clearly bounded tasks

However, when applied to core operations, it often:

  • Resets context
  • Increases coordination overhead
  • Encourages transactional behavior

Why Pricing Models Fail

Pricing models fail when they don’t match the operating reality.

👉 This explains why: offshore didn’t fail — the operating model did

How to Choose the Right Model

A simple rule:

  • If the function should exist next year → monthly
  • If the work is temporary → capacity-based

Most CRM, admin, documentation, and AutoCAD production support roles benefit from long-term embedding, not short-term flexibility.

Where to Go Next

If pricing feels confusing, structure is usually the missing piece.

👉 How NOW Works

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