Offshore Team Pricing Models: Monthly vs Capacity-Based

Once companies move past hourly rates, pricing models become the real decision point.
The wrong pricing model can undermine even the best offshore talent.
Monthly Pricing: Built for Continuity
Monthly pricing assigns a dedicated offshore role or team.
This works best for:
- CRM & Sales Operations
- Administrative Operations
- Documentation & Process Support
- Ongoing AutoCAD production support
These functions improve with familiarity, context, and repetition. Monthly pricing allows knowledge to compound instead of resetting.
Where Monthly Pricing Excels
- CRM data stays clean
- Admin workflows stabilize
- Documentation stays current
- Drawing standards remain consistent
Capacity-Based Pricing: Useful, but Limited
Capacity-based pricing (per hour, per deliverable) works best for:
- Short-term projects
- Spiky workloads
- Clearly bounded tasks
However, when applied to core operations, it often:
- Resets context
- Increases coordination overhead
- Encourages transactional behavior
Why Pricing Models Fail
Pricing models fail when they don’t match the operating reality.
👉 This explains why: offshore didn’t fail — the operating model did
How to Choose the Right Model
A simple rule:
- If the function should exist next year → monthly
- If the work is temporary → capacity-based
Most CRM, admin, documentation, and AutoCAD production support roles benefit from long-term embedding, not short-term flexibility.
Where to Go Next
If pricing feels confusing, structure is usually the missing piece.
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