Industry Solutions
Offshore Operations Support for Professional Services Firms
Since 2007, NOW has supported professional services firms with offshore operations teams built for accuracy, continuity, and process discipline.
We work with firms that cannot afford mistakes—and cannot afford constant turnover.
Built for Revenue-Focused Teams
Sales-driven companies struggle with:
- Poor CRM hygiene
- Leads falling through the cracks
- Sales reps buried in admin
- Inconsistent reporting
- Revenue leakage due to process gaps
NOW stabilizes the revenue operations layer behind your sales team.
What We Support
Sales Operations & CRM
- CRM management and data hygiene
- Lead qualification and routing
- Pipeline tracking and reporting
- Forecasting support
We support licensed engineers and architects—we don’t replace them.
Finance & Billing Support
- Billing preparation and reporting
- Time and utilization tracking
- Data preparation for accounting teams
Knowledge Retention & Process Support
- SOP documentation
- Workflow standardization
- Handover and continuity management
Our Engagement Model
We don’t provide one-off assistants. We build long-term offshore practice operations teams.
Engagement Options
Practice Operations Team
Practice Support Desk
Practice Operations Infrastructure
Each model is structured for low error tolerance and long-term continuity.
Who This Is For
NOW is a fit for:
- Accounting, legal, consulting, and architecture firms
- Firms with multiple partners or practice areas
- Organizations prioritizing stability over speed
- Firms scaling beyond 30 staff
NOW is not a fit if you need:
- Short-term admin help
- Cost-first outsourcing
- Unstructured task dumping
Why Professional Firms Choose NOW
- Operating offshore teams since 2007
- Conservative, process-driven delivery
- Low staff turnover
- Strong governance and escalation
- Designed for long-term relationships